This Privacy Policy describes how Palambus Consulting (“Palambus”, “we”, “us”, or “our”), a business consultancy firm, collects, uses, shares, or otherwise processes personal information, including when you access our website at www.palambus.com (“Website”).

You may browse the Website without providing any personal information. We primarily collect information from organisations and their authorised representatives who contact us for business enquiries or professional engagement. We do not collect personal information from individuals in a personal or consumer capacity.

By voluntarily providing personal information to us, you expressly consent to the collection, use, storage, disclosure, and processing of such information in accordance with this Privacy Policy and applicable laws of India, including laws relating to data protection and privacy. If you do not agree with the terms of this Privacy Policy, you are requested not to use the Website or share personal information with us.

1. Collection of Your Information

We collect and store personal information that is voluntarily provided to us from time to time.

In general, you may browse the Website without disclosing your identity or revealing any personal information. Once you choose to provide personal information to us, you are no longer anonymous to us.

Where you voluntarily share information with us, including in connection with business enquiries or employment applications, we may collect basic details such as:

• Your name
• Name of your employer or organisation
• Designation or professional role
• Business contact details
• Compensation details, where shared in connection with a potential employment opportunity
• Any other information that you voluntarily provide or that is available in the public domain

If you send us personal correspondence, including emails or letters, we may retain such communications in a file specific to you.

In certain circumstances, for the purpose of providing our services, we may collect sensitive personal data or information as defined under Rule 3 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Such information may include passwords, financial information, or other data as may be necessary depending on the nature of the engagement.

For the purposes of this Privacy Policy, the term “personal information” includes sensitive personal data or information, where applicable.

2. Use of Your Information

We do not sell or rent your personal information.

We may use personal information for the following purposes:

• To provide services where specifically requested and agreed upon.
• To communicate with you, including sharing regulatory updates, invitations to workshops, seminars, or other events.
• To operate and maintain the Website.
• To manage business relationships and transactions with you or your organisation, including accounting, billing, and payment processes.
• To comply with applicable legal, regulatory, or professional obligations.
• For any other purpose consistent with the purpose for which the information was provided.

3. Cookies

We may use data collection tools such as “cookies” on certain pages of the Website to analyse usage patterns and improve user experience. Cookies are small files stored on your device that assist us in providing our services.

Cookies do not contain personal information. You may decline or delete cookies through your browser settings; however, certain features of the Website may not function properly as a result.

You may also encounter cookies placed by third parties on certain pages of the Website. We do not control the use of such third-party cookies.

4. Sharing of Personal Information

We may share personal information with third parties authorised by us to perform specific functions related to the Website or our business operations, provided that such parties are subject to confidentiality obligations and do not use the information for independent purposes.

By providing your personal information, you consent to such transfer to our trusted service providers.

We may also disclose personal information:

• If required to do so by law, regulation, court order, or governmental authority;
• To protect our legal rights;
• To prevent fraud or unlawful activity; or
• In furtherance of public safety or legitimate legal interests.

5. Links to Other Sites

The Website may contain links to external websites or applications that may collect personal information. We are not responsible for the privacy practices or content of such third-party websites and encourage you to review their respective privacy policies.

6. Security Precautions

We maintain reasonable physical, electronic, and procedural safeguards to protect personal information from unauthorised access, misuse, or disclosure.

However, by using the Website, you acknowledge that transmission of data over the internet cannot be guaranteed to be entirely secure, and certain inherent risks remain.

7. Choice / Opt-Out

Users may opt out of receiving non-essential communications from us, such as regulatory updates or invitations to events, by using the unsubscribe link provided in such communications or by writing to us at the contact details below.

8. Children’s Information

The Website is intended for use by persons capable of entering into legally binding contracts under the Indian Contract Act, 1872. We do not knowingly solicit or collect personal information from individuals under the age of 18 years.

If you provide personal information relating to a minor, you represent that you have the authority to do so and consent to our use of such information in accordance with this Privacy Policy.

9. Data Retention

We retain personal information in accordance with applicable law and only for as long as necessary to fulfil the purpose for which it was collected or as required by law.

We may retain information where necessary to prevent fraud, protect our legal rights, defend claims, or comply with legal obligations.

10. Your Rights

We take reasonable steps to ensure that personal information is accurate and up to date. You may request access to, correction of, or updates to your personal information by writing to us at contact@palambus.com.

You may withdraw your consent by writing to us at the same address with the subject line “Withdrawal of Consent.” We will verify such requests before acting upon them. Withdrawal of consent will not be retroactive and may affect our ability to provide certain services.

11. Your Consent

By providing personal information to us, you consent to the collection, use, storage, disclosure, and processing of such information (including sensitive personal information, where applicable) in accordance with this Privacy Policy.

If you provide personal information relating to another individual, you represent that you are authorised to do so and to permit us to process such information in accordance with this Privacy Policy.

You also consent to being contacted by us (or our authorised representatives) via email, telephone, SMS, or messaging platforms for the purposes outlined above.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our information practices or legal requirements. The revised version will be posted on this page.

13. Grievance Officer

If you have any concerns, complaints, or queries relating to this Privacy Policy or our data practices, you may contact our Grievance Officer at: contact@palambus.com.